whatsassure

Our Promise

— PRIVACY POLICY –

1. Introduction

whatsassure values the privacy of its users and is committed to protecting personal information.

This Privacy Policy explains how whatsassure collects, processes, stores, and safeguards information when users interact with its services including websites, messaging systems, and digital platforms.

This policy applies to services delivered through:

• website platforms
• messaging systems
• WhatsApp Official Business API
• Rich Communication Services (RCS)
• automation and notification systems

By using whatsassure services, users consent to the data practices described in this Privacy Policy.

2. Information We Collect

whatsassure may collect the following types of information.

User Information

• name
• phone number
• email address
• company details
• account credentials

Device Information

• IP address
• browser type
• device information
• operating system
• access logs

Cookies and Tracking Data

• website activity
• user preferences
• analytics information

Message Data

• message timestamps
• delivery status
• communication logs
• system metadata

Sensitive personal information is not intentionally collected unless voluntarily provided.

3. Purpose of Data Collection

Information collected by whatsassure is used for:

• delivering messaging services
• managing user accounts
• improving platform performance
• customer support
• system security
• compliance with legal obligations

4. Consent for WhatsApp & RCS Data Processing

When users send or receive messages through WhatsApp Official API or RCS, message data may be processed by third-party messaging platforms including:

• Meta Platforms Inc.
• Google RCS infrastructure providers
• telecom network operators

By using the services, users acknowledge and consent to such processing.

Users must ensure recipients have provided consent to receive communications.

5. Legal Basis for Processing

whatsassure processes personal data based on:

• user consent
• contractual obligations
• legitimate business interests
• legal compliance requirements

6. How We Use Collected Data

Collected information may be used to:

• provide messaging services
• send notifications and alerts
• maintain platform security
• analyze usage patterns
• improve services

whatsassure does not sell personal information.

7. Data Retention & Deletion

Data is retained only as long as necessary to:

• provide services
• maintain records
• comply with legal requirements

Users may request deletion of their data.

8. Data Sharing with Third Parties

whatsassure may share limited information with trusted service providers including:

• Meta Platforms Inc. (WhatsApp)
• Google RCS providers
• telecom operators
• cloud hosting providers
• payment processors

These third parties process data according to their respective privacy policies.

9. Security Measures & Encryption

whatsassure implements security measures including:

• encrypted communication
• restricted access systems
• secure server infrastructure
• continuous monitoring

However, no online system can guarantee absolute security.

10. Cookies & Tracking Technologies

Cookies may be used to:

• improve website functionality
• analyze traffic
• store user preferences

Users may disable cookies through browser settings.

11. Data Transfer & Storage

Data collected by whatsassure is primarily stored within India.

However, third-party messaging platforms may process data on international servers depending on their infrastructure.

12. User Rights

Users have the right to:

• access personal information
• correct inaccurate data
• request deletion of personal data
• withdraw consent where applicable

Requests can be made through the contact details below.

13. Policy for Children

whatsassure services are not intended for individuals under 18 years of age.

The company does not knowingly collect data from minors.

If such information is identified, it will be removed immediately.

14. Updates to Privacy Policy

whatsassure may update this Privacy Policy from time to time.

Changes will be published on the website.

Continued use of services indicates acceptance of the updated policy.

15. Governing Law (India)

This Privacy Policy shall be governed by the laws of India.

Any disputes shall fall under the jurisdiction of courts located in Maharashtra, India.

16. Contact Information

For privacy-related inquiries:

whatsassure

Flat No. 4, Sai Residency
Sharadchandra Pawar Market
Near Viraj Landmark
Makhmalabad, Panchvati
Nashik – 422003
Maharashtra, India

Email: technoprimesolutions1@gmail.com
Phone: +91 8421682906

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